Customer Documentation

You can download the latest FireEar FE-1100 Monitor User Guide by clicking on the button below.


download Download the Quick Start Guide (version 8) in Adobe PDF format. File size = 3308KB.


download Download the FE-1100 User Guide (version 1.15) in Adobe PDF format. File size = 1685KB.


You can also view an example of the Service Agreements (which include the product warranty agreement) by clicking on the following links. Please note that your contract with us is the Service Agreement that you agree to when registering for the service.



When you subscribe to our Professional Monitoring Service, we will email you a Professional Monitoring Certificate which you can show to your insurance agent to obtain your home insurance discount. You can view a sample of such a certificate by clicking on the link below.