About Us

FireEar Corporation headquarters office building

Company

We are dedicated to provide advanced fire, indoor freeze and energy monitoring services at a price that anyone can afford. Most customers report insurance savings that exceed the cost of their FireEar service, thereby giving them a net financial benefit. In other words, our customers get peace of mind at effectively no net cost.

Patent-Pending Technology

Our patent-pending system includes the state-of-the-art FireEar FE-1100 home monitor, manufactured by our partner ODI Inc.. The FE-1100 plugs directly into any regular phone line to send its alerts to our service center. It also includes our fully automated computerized notification engine, which sends notifications to customers and to our professional monitoring partner.

office photo customer service department call center

Advanced Monitoring

Our professional monitoring partner operates multiple inter-linked monitoring centers located in Seattle, Honolulu, San Diego, Cincinnati, Miami and Baton Rouge, the latter center being dedicated to UL Fire and Merchant services.

Their professional alarm operators spend hundreds of hours receiving training in all areas of emergency response and are fully trained to handle any situation with consistent professionalism 24 hours a day, every day of the year. They use Rapid Scan® technology which leads to one of the fastest response times in the industry. Their fully redundant systems are so fast and reliable that they have been qualified and selected to provide monitoring services for many governmental branches, including the U.S. Secret Service.

For More Information

For more information about our product or services, please contact us at:

NFPA National Fire Protection Association Member

Email: CustomerCare@FireEar.com

Call: 1-888-472-1080

Write: FireEar Corporation
 2680 Bayshore Parkway, Suite 206
 Mountain View, CA 94043

For Suggestions or Testimonials

We love to hear from our customers, and always welcome your suggestions. If you have any suggestions, comments or would like to offer a testimonial, please send us an email at:

Email: Suggestions@FireEar.com